Trust · Security · AI governance

Governed AI for messaging, leads, and dashboards.

Likara runs your AI messaging teammate, lead pipeline, and live ops views with tenant isolation, audit trails, and human escalation — on dashboard.likara.works.

Applies to the product your team uses daily — not a separate policy PDF.

Open dashboard Book a free consultation

Messaging & leads

Capture and qualify on WhatsApp, hand off with full context, and track every enquiry in one pipeline — with policy and escalation controls in the dashboard.

Live dashboards & SLA

One command view for volume, open work, and reply SLAs. Breaches surface for managers — metrics from real threads, not vanity charts.

Security posture

Row-level security per organisation, MFA for managers, private storage, and approval gates (observe / draft / send). SOC 2 readiness in progress — not Type II certified yet.

Who owns the data

Clear HK PDPO roles for your agency vs Likara as processor.

Your agency

Data user / controller

  • Owns leads, tenants, and conversation data
  • Sets bot policy and staff roles
  • Handles prospect notices and access requests
Likara

Data processor

  • Processes workspace data only to run the service
  • Isolation, encryption in transit, audit trails
  • Does not sell client data or train public models by default

Subprocessors

Infrastructure vendors that may process workspace personal data.

Always on: Supabase (db / auth / storage), Vercel (hosting), DeepSeek (LLM).
When connected: Meta WhatsApp, Resend, Gmail.
Optional: Google Calendar / Drive / Sheets, Notion, Exa, Composio — only after your workspace enables them.

Contract schedule: DPA Annex A · see also Product privacy.

How to verify us

01 · Public

Read diligence pages

Trust, product privacy, terms.

02 · Product

Open the controls

Approval inbox, bot policy, DSAR export.

03 · Contract

Paper that matches

DPA, subprocessors, 90-day offboard purge.

30 / 60 / 90 rollout

Messaging and leads first, then SLA desk and dashboards, then governance at scale.

Days 1–30

Launch & capture

Channels live, messaging policy set, leads by source.

Days 31–60

Qualify & hand off

SLA desk, staff assignment, cold follow-up.

Days 61–90

Scale & govern

Analytics, security scorecard, ops layer on the same login.